Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a professional manufacturer specializing in pet products, with our own factory and R&D team. We offer OEM & ODM services for global clients.
Can I customize the product with my own logo or design?
Yes, we provide customization options including logo printing, packaging design, and specific product features.
Can I get a sample before placing a bulk order?
Absolutely. We offer samples for evaluation. Sample fees and shipping costs will be charged, but they can be deducted from your subsequent bulk order.
What is your lead time for bulk orders?
Our typical lead time is 15-30 days depending on the order quantity and specific customization requirements.
How do you ensure product quality?
We implement strict quality control processes, including incoming material inspection, production line testing, and final product checks. All products meet relevant international standards.
What is your minimum order quantity (MOQ)?
Our MOQ varies by product, but generally starts at 100-300 units for standard models. For customized orders, MOQs may be higher.