❓ Frequently Asked Questions
What is your MOQ?
Normally 13 Tons (20ft container) is requested as the minimum order quantity. 1 Ton may be accepted but with a higher unit price. Different scents can be mixed in one container.
Do you offer free samples?
Yes, we provide free samples. However, the courier/shipping fee should be covered by the customer.
What is your popular package size?
The most popular size is 6L (approx. 2.5KGS) per plastic bag, with 8 bags per carton. We also accept special customized packaging requirements.
Can I do OEM/Private Label?
Yes, absolutely. We have dedicated facilities for both litter production and packaging bag manufacturing with professional designers to meet your branding needs.
What is the leading time for orders?
For existing packaging, about 1 week for a 20ft container. For new OEM brands, it takes approximately 3 weeks for bag production, totaling a 4-week lead time. Repeated OEM orders usually take 1-2 weeks.
Do you offer matching pet products?
Yes, we can provide matching products such as scratching boards and cat climbers to ship along with your containers.